Frequently Asked Questions
Do you have a question or two? You’ll find the answers to our most common queries below.
If you can’t find what you’re looking for, don’t worry — just drop us a message at info@justgreat.ie and we’ll be happy to help.
We’re based close to Drogheda, Co.Louth in Ireland, and all orders are shipped directly from our warehouse. This means fast delivery and no surprise customs charges or delays.
Orders are usually processed within 1 working day. Delivery typically takes 1–3 working days depending on your location. We generally use An Post for most deliveries. You’ll receive tracking details once your order has been dispatched
We offer low-cost, reliable delivery across Ireland and Northern Ireland. We have a great value shipping rate of just €3.99 per order, and offer free delivery on all orders over €34.99.
Yes, of course! If you’re not fully satisfied, you can return your item within 30 days of receipt for a refund or exchange — provided it’s unused and in its original packaging. Simply contact our customer service team at info@justgreat.ie for return instructions.
We accept all major debit and credit cards, as well as Apple Pay, Google Pay, and PayPal for fast and secure checkout.
Yes — all products come with a standard manufacturer’s warranty. If there’s an issue, just email us and we’ll be happy to help.
Yes — JustGreat.ie is our online retail store. However, many of the products we stock are also available in leading convenience stores, hardware and gift stores across Ireland. If you need to pick up one of our products locally to you, just ask us for details of your nearest stockist.
You can reach us by email at info@justgreat.ie or through our Contact Us page. Our friendly team is based in Ireland and happy to help with any queries about products, orders, or delivery.